Customer Service at Its Best: Delivering Smart Solutions on Complex Projects

When Macai Projects needed a solution for a high-profile renovation at one of London’s premier addresses, we were ready to take on the challenge.

The project required a 2-tonne excavator fitted with a Diesel Particulator, capable of delivering 99.9%+ efficiency in reducing emissions, essential for a basement excavation within a Grade II listed building.

The Challenge

Access was extremely restricted, with an opening of just 190cm x 190cm. A standard approach simply wouldn’t work.

Our Solution

We supplied an E19 excavator, but to make it fit our expert team took a more innovative approach:

✅ Carefully dismantled the machine, removing the boom, arm, and dozer blade
✅ Delivered all components directly to site
✅ Coordinated safe lowering into the basement using chain block tackle and slings
✅ Reassembled the excavator on-site to keep the project on track

The Result

A seamless operation with no delays, allowing Macai Projects to continue transforming this iconic building into a vibrant new space featuring restaurants and a cinema.

Planning a challenging project? Speak to our team to see how we can support your next job.

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